- Ensure your CAC reader works with Mac
- Check to ensure your Mac accepts the reader
- Check your Mac OS version
- Check your CAC’s version
- Update your DOD certificates
- Guidance for Firefox Users
- Look at graphs to see which CAC enabler to use
Step 1: Purchase a Mac Friendly CAC Reader
Best Mac Compatible CAC USB Readers
Best Mac Compatible CAC Desk Readers
Step 2: Plug in and Ensure It’s Accepted
![Double Double](/uploads/1/2/6/1/126185825/403407707.jpg)
Step 3: Update Your DOD Certificates
- Type ⇧⌘U (Shift + Command + U) to access your Utilities
- Find and Double click “Keychain Access”
- Select “Login” and “All Items”
- Download the following four files and double click each once downloaded so as to install in your Keychain Access.
- When you double-click the Mac Root Cert 3 and 4, you’ll need to tell your browser to always trust them. Click the button like you see below:
Additional Steps for Firefox
- Download All Certs zip and double click to unzip all 39 files
- While in Firefox, click “Firefox” on the top left, then “Preferences”
- Then Click “Advanced” > “Certificates” > “View Certificates”
- Then Click “Authorities” and then “Import”
- Import each file individually from the “AllCerts” folder. When you do this, the below box will popup. Check all three boxes and click “OK”
Step 4: Download and install CAC Enabler
- Download zip
- Double click the .zip file
- Because this is from an unidentified developer, you’ll need to hold down “Control” and click the program. Now select open and continue with install procedure.
- After installing, restart your computer
CAC Access at Home Success
Common Reasons Why Your CAC Card Won’t Work On Your Mac
- G&D FIPS 201 SCE 3.2
- Oberthur ID one 128 v5.5 Dual
- GEMALTO DLGX4-A 144
- GEMALTO TOP DL GX4 144
![Mac Mac](/uploads/1/2/6/1/126185825/419654470.jpg)
Installation Steps |
Step 1: Obtain a CAC Reader |
Step 2:CAC Reader driver / Video |
Step 3:DoD Certificates / Video |
Step 4:ActivClient / Video |
Step 4a:Update ActivClient |
Step 5:IE adjustments/Video |
Log into AKO with your CAC now ---------------- Proceed ONLY if you need to sign forms |
Step 6:IBM Forms Viewer (formerly Lotus Forms) / Video |
Step 7:eSign / ApproveIt / Video |
Page Quick Links: |
Firmware Update for SCR-331 |
Verify SmartCard Service started |
Start Smart Card Service PDFs |
Updating a CAC Driver |
Plug in your CAC reader NOW
NOTE: Please check and make sure your CAC reader installed BEFORE you attempt to follow the driver installation instructions below. Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually.
To Verify whether your driver did or did not install, follow these instructions:
Plug your CAC reader into your computer before proceeding
Vista, 7, & 8: Right click Computer, select Properties, Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates. NOTE: If you can't don't see it, click Start, In the Start Search line type in: devmgmt.msc. (For Windows 8.1 users, you'll right click Start.
XP: Right click My Computer, select Properties, Hardware tab, Device Manager button, scroll down to Smart card readers, select the + next to it to open it up. If your smart card reader is already listed, you can go to the next step of installing the DoD certificates.
If it did not install correctly.. Try this first: Go to Device Manager (Instructions are above), scroll down to Smart Card readers, right click the CAC reader that shows up below Smart Card Readers. It could also be under unknown devices. Select Uninstall. It will give you a message. Once it is uninstalled, unplug the reader from your computer. Wait a few moments, then plug it back in. It 'should start to install itself. If that doesn't work, keep reading for other ideas below.